πŸ›Ÿ   Help Center

How Can We Help You?

Find answers to common questions, troubleshoot issues, or get in touch with our support team directly.

Common Questions

How do I redesign a room using RemodelWise AI? +
Simply open the app, tap "New Design", upload a photo of your room from your gallery or take a new one, select your preferred interior design style, and tap Generate. Our AI will create a stunning redesign in seconds!
What types of rooms can I redesign? +
RemodelWise AI supports all room types including living rooms, bedrooms, kitchens, bathrooms, home offices, dining rooms, gardens, and more. Any space in your home can be transformed!
How many design styles are available? +
We offer 30+ interior design styles including Modern, Scandinavian, Minimalist, Bohemian, Industrial, Luxury, Mid-Century Modern, Farmhouse, Art Deco, and many more. New styles are added regularly.
Is RemodelWise AI free to use? +
Yes! RemodelWise AI is free to download from the App Store. The app includes free features, with optional premium upgrades available for advanced design features and unlimited generations.
How do I save and share my designs? +
After generating a design, tap the Save button to add it to your gallery. To share, tap the Share button and choose any platform β€” WhatsApp, Instagram, email, or save directly to your camera roll.
Why is my design not generating? +
This is usually caused by a poor internet connection. Please make sure you have a stable Wi-Fi or mobile data connection. Also try closing and reopening the app. If the issue persists, contact our support team.
Can I use RemodelWise AI without an internet connection? +
No, RemodelWise AI requires an active internet connection to generate designs as our AI processing happens on our secure servers. However, your saved designs can be viewed offline.
How do I cancel my subscription? +
To cancel your subscription, go to your iPhone Settings β†’ Apple ID β†’ Subscriptions β†’ RemodelWise AI β†’ Cancel Subscription. You will continue to have access until the end of your current billing period.

Fix Common Issues

Issue 01

App Keeps Crashing

If the app crashes on startup or during use, try these steps:

Close and reopen the app
Restart your iPhone
Update app to latest version
Reinstall the app
Issue 02

Design Not Generating

If your AI design is stuck or not loading:

Check your internet connection
Switch from Wi-Fi to mobile data
Wait 30 seconds and try again
Restart the app
Issue 03

Photo Not Uploading

If you cannot upload a room photo:

Allow camera/photos permission in Settings
Use a clear, well-lit photo
Make sure photo is under 10MB
Try a different photo format
Issue 04

Subscription Not Working

If your premium features are not unlocking:

Go to Settings β†’ Restore Purchases
Sign out and back into Apple ID
Check payment method is valid
Contact support with receipt
Issue 05

Poor Design Quality

To get the best AI design results:

Use a bright, well-lit room photo
Capture the whole room in one shot
Avoid blurry or dark photos
Try a different design style
Issue 06

Cannot Save Designs

If designs are not saving to your gallery:

Allow Photos permission in Settings
Check available storage on device
Try saving again after restarting
Update to latest iOS version

Contact Our Support Team

Can't find what you're looking for? Our friendly support team is ready to help you anytime.

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